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Grandma Gary

New support requests.

If you are submitting a ticket and it requires a video can you please not embed them.  When you paste the link into the ticket it auto embeds but at the bottom of the text box a popup will show asking you you want to post a link instead.

#POSEIDON broke it so we cant see embedded videos at all so tickets with videos are being unnecessarily delayed because we cant see anything in them, it just shows a large empty white box for us.

 

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Maybe Fedot can fix it.:Kappa:

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23 minutes ago, Poro said:

Maybe Fedot can fix it.:Kappa:

If we let Fedot at it it would go from an inconvenience to the total shut down of the entire internet.

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can't you just right click it and get the link? :)

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6 hours ago, CommanderSuki said:

can't you just right click it and get the link? :)

No. It just shows white space.

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On 5/9/2016 at 9:18 PM, Grandma Gary said:

If you are submitting a ticket and it requires a video can you please not embed them.  When you paste the link into the ticket it auto embeds but at the bottom of the text box a popup will show asking you you want to post a link instead.

#POSEIDON broke it so we cant see embedded videos at all so tickets with videos are being unnecessarily delayed because we cant see anything in them, it just shows a large empty white box for us.

 

FeelsBadMan that I told the past 2-3 people asking me "how do I add videos to support tickets" to just upload them to youtube and embed the links. Shoutout to @McDili for bumping this today

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On 5/9/2016 at 9:47 PM, Grandma Gary said:

If we let Fedot at it it would go from an inconvenience to the total shut down of the entire internet.

Even if Fedot was able to fix it. We wouldnt see it fixed for almost a year. #statspage

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36 minutes ago, Gidgit said:

Even if Fedot was able to fix it. We wouldnt see it fixed for almost a year. #statspage

That's kinda darude m9

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