Locked Disputes Update.

[David Miller 866]

This is an update to https://wiki.olympus-entertainment.com/wiki/Disputes and the admin SOP.

 

TLDR: excessive toxicity in disputes is likely to be used as a factor when deciding the outcomes of player reports and appeals. Additionally, in instances where a rule break is accidental or minor, if reasonable compensation is offered, administrative staff are instructed to be more lenient, including instances where 'No comp' or excessive compensation is demanded.

Green = Added 

Red = Removed

Yellow = Changed

 

Dispute Guidelines & Grounds for Denial

Olympus staff will have a low tolerance for toxicity in disputes. Toxicity may result in reports/appeals being denied. Respectful parties in disputes have the potential to be rewarded with additional compensation or reduced ban lengths, at the discretion of the handling staff member.

If a player submits a dispute and is overly antagonistic, such as starting a dispute with personal insults, false claims, or unsubstantiated threats, like claiming ‘An admin said’ when the situation is untrue, the player's report or appeal for leniency that results from the dispute may be denied as a result of the conduct. In instances where both parties are being antagonistic, both players can be held to these standards.

If an incident is deemed accidental and reasonable compensation is offered but refused by a submitting player, and the reported player was not being antagonistic. A staff member handling the subsequent player report should issue reduced punishments or give warnings, and in extreme cases, can deny the player report.

in instances where unreasonable compensation is demanded or ‘no comp’ is stated. It is highly suggested that disputed players offer reasonable compensation. If reasonable compensation is not offered, the handling staff member is less likely to be lenient. Compensation does not need to be ‘forced’ for this section to take effect. It simply needs to be offered in earnest and given if an agreement is reached.

If an incident is deemed intentional or egregious, and a reasonable avenue for resolving the problem is offered by the victim but refused by the perpetrator, the handling staff member is likely to deny a request for a ban reduction.

Reasonable compensation will be defined as any action that compensates for the loss of items/vehicles and inevitable opportunities. Reasonable compensation generally includes a small additional concession for time lost or frustration, such as extra money, or an offer to revive and leave.

 

 

The goal here is to give players who are 'no comped' for small and accidental issues a path to ban reductions by offering reasonable compensation. If a rule break occurs, it is highly suggested that players be respectful and provide reasonable avenues to resolve the issue, regardless of how the other player is acting. If these guidelines are followed, staff are instructed to find sensible solutions and give leniency where appropriate.