Hi all,
First, I would like to thank each and every community member that has stuck with us through these dark times. Hackers unfortunately ruin the fun for each and every one of us. Ruins it for staff and especially ruins it for you, the community. You have to remember, our goal is to keep the player base as happy and fair as possible, which leads us to make some difficult decisions.
So on to the point of this post.
Hacked Cash
We are well aware the cash that was 'hacked in' has transferred so many hands at the point that tracking it would be a process that could take weeks. So Staff has decided we are going to have to roll back the servers to 4/26/2019 00:00 (or a time around then). This decision was a difficult one to make, but its for the betterment of the community. Unfortunately, some of the community members are to blame for this need by trying to 'beat the system' and launder the cash. If everyone followed the SOP (Standard Operating Procedures) below we wouldn't have to do this, we could easily remove the cash and move on.
Before you pick up your torches and pickaxes and march down the streets of Kavala, there is a silver lining. In instances like these, all logs are preserved, so if you did 10 mil in runs over the last few days or got 40 Warpoints from fighting cartels, etc., you can submit a comp request to get this stuff back. Provide as much detail of the day and estimated time as you can and we will correlate with logs! This may take some time as we will get RAPED with comp requests, so be patient and we won't forget about you . FALSE COMP REQUESTS BEWARE, WE WILL COMP BAN YOU IF YOU TRY. (this means you won't be able to ask for comp for anything because you wasted our time by lying)
Moving forward, @destruct made a great post on what to do if you get hacked cash here:
The TL;DR of the post is, don't spend more money then you actually have and submit a comp request to get the money removed. (don't go out and buy 4 jets, 20 ifrits and 10 HEMMT's when you have 2 mil of earned cash, you will catch a ban because you know what you are doing is wrong. If you are given cash and want to know if its hacked, submit a general inquiry.
What is Olympus doing?
We have a few options on how to do this stuff. The dev team is working hard to write anti-cheats to stop these hacks and better detect it when it happens in the future. We are close to a solution and the rollback will happen when a solution is implemented (no point in rolling back if the hackers will just do it again). We also have other architecture based solutions that will take longer to implement that we are looking into which should help stop cheats / hacks which would ordinarily slip past the anti-cheat from working. We will update on this when there are more details to update.
The ear rape hack is a Arma thing and Bohimia should have fixed it in this update (i have not checked patch notes yet) So hopefully our ears can be safe!
How can the community help?
The best and most effective thing is to play honest (not abuse hacked items) and stay patient. We haven't shut the servers down because we plan on a roll back, so it doesn't matter what you do, it'll all be gone. But, just because we are rolling back, doesn't mean you are allowed to abuse the stuff the hackers gave you. Remember that.
Another thing is to report any suspicious activity. Make a post in game or go to the TS support room and someone from support can Ping a staff member to assist. The fast we know, the faster we can remove the hacked cash and ban the account doing the exploit!
TL;DR (for you lazy folks)
Rollback will happen and will rollback to about 04/26/2019 00:00:00 EST
Submit comp requests for money/items/WP you from then to now LEGITIMATELY. (winning a 50 mil bet against someone with hacked cash will not be comped)
Do not put in False Comps or you will be Comp Banned
Follow @destruct post on what to do if you get hacked cash. (generally don't spend more money then you legit have and submit comp request to get hacked amount removed)
Olympus is working on fixes for the issues and will have one soon, so stay tuned
Report suspicious activity and don't abuse hacked cash (this is what causes us to have to roll back)
STAFF <3 Community
I am leaving replies open for now so any questions you may have can be answered by staff (within reason)
EDIT:
Only money generated by the server will be comped... If you robbed someone for 50mil, prob not legit and won't be comped, also all bets from rollback to now will not be comped since you cant be sure where the money came from that was bet (sorry).. (just bet it all away again )
These things can be comped (including but not limited to):
- Warpoints
- Runs money (also robbing/seizing runs)
- Cop arrests
- Medic Revives
- Vigi arrests (both arrest # and money)
- etc.