Internet broke

[Vicious_Guinea_Pig 67]

Welp my internet has been down on my desktop for a week now, everything is fine for everything else, and I've been trying everything that I know that could help. I've tried wifi and ethernet and both won't work, it's really frustrating as offline steam now won't work.

Could I have some recommendations that could help me try to fix my PC 

[Brennan 568]

re-install OS

[Eric Austern 2]

Ignore what Brennan said. 

1. Firstly make sure what you're using for Internet. If you're using something such as a wifi adapter check if there's a software update. If both Ethernet and Wifi are built into your motherboard then check your manufacturers website for a driver update.

2. if that doesn't work run an antivirus program (I recommend malware bytes)to make sure you don't have any unwanted programs . Then run a registry scan in ccleaner and restart the computer after you're done. If that doesn't work move on to step 3.

3. (Based on https://www.maketecheasier.com/remove-old-drivers-windows/)Open up command prompt as an admin (win+x) then run the command 

SET DEVMGR_SHOW_NONPRESENT_DEVICES=1

after it's done open up device manager and open all the tabs. Then delete/uninstall anything thing that's highlighted or greyed out. Run another registry scan in ccleaner when this is done and restart your computer. If all else fails proceed to step 4

4. (Based on https://support.microsoft.com/en-us/kb/929833) If everything else doesn't work there may be some corrupted system/os files. To check for this and have Windows automatically fix this once again open command prompt as admin and run command sfc /scannow

hopefully it works

[Vicious_Guinea_Pig 67]

49 minutes ago, MuhammadAltantawi said:

Ignore what Brennan said. 

1. Firstly make sure what you're using for Internet. If you're using something such as a wifi adapter check if there's a software update. If both Ethernet and Wifi are built into your motherboard then check your manufacturers website for a driver update.

2. if that doesn't work run an antivirus program (I recommend malware bytes)to make sure you don't have any unwanted programs . Then run a registry scan in ccleaner and restart the computer after you're done. If that doesn't work move on to step 3.

3. (Based on https://www.maketecheasier.com/remove-old-drivers-windows/)Open up command prompt as an admin (win+x) then run the command 

SET DEVMGR_SHOW_NONPRESENT_DEVICES=1

after it's done open up device manager and open all the tabs. Then delete/uninstall anything thing that's highlighted or greyed out. Run another registry scan in ccleaner when this is done and restart your computer. If all else fails proceed to step 4

4. (Based on https://support.microsoft.com/en-us/kb/929833) If everything else doesn't work there may be some corrupted system/os files. To check for this and have Windows automatically fix this once again open command prompt as admin and run command sfc /scannow

hopefully it works

Thanks I'll try this out when I get home 

[Vicious_Guinea_Pig 67]

2 hours ago, MuhammadAltantawi said:

Ignore what Brennan said. 

1. Firstly make sure what you're using for Internet. If you're using something such as a wifi adapter check if there's a software update. If both Ethernet and Wifi are built into your motherboard then check your manufacturers website for a driver update.

2. if that doesn't work run an antivirus program (I recommend malware bytes)to make sure you don't have any unwanted programs . Then run a registry scan in ccleaner and restart the computer after you're done. If that doesn't work move on to step 3.

3. (Based on https://www.maketecheasier.com/remove-old-drivers-windows/)Open up command prompt as an admin (win+x) then run the command 

SET DEVMGR_SHOW_NONPRESENT_DEVICES=1

after it's done open up device manager and open all the tabs. Then delete/uninstall anything thing that's highlighted or greyed out. Run another registry scan in ccleaner when this is done and restart your computer. If all else fails proceed to step 4

4. (Based on https://support.microsoft.com/en-us/kb/929833) If everything else doesn't work there may be some corrupted system/os files. To check for this and have Windows automatically fix this once again open command prompt as admin and run command sfc /scannow

hopefully it works

Also I forgot to mention that this issue started with me updating my MSI drivers

[Eric Austern 2]

Yea then it's most likely an issue with the drivers over writing each other, do #3 first then #4