Half the staff are incompetent and when a iffy situation happens it's a dice roll if you're getting banned or not, depending on who processes the ticket.
I'm at the hospital with my newborn that was born last night, even if I don't win we had all the luck in the world with a healthy baby and a healthy mom!
Always stay with what os came on your computer, once win 10 always stay 10, vice versa for 11 or vista.. it's just a general rule but on my old pc I upgraded to 11 and had nightmares with bsod till I figured out what was causing it.