Listen, we try our best. You have to understand that aside from doing tickets we have to balance our presence between in game and our support channels TS/Discord.
It’s not as easy as you may think because most if not all of us have either school or full time jobs plus a personal life outside of Olympus that we have to prioritize.
I love this community but I can only give so much of my time at any given time and I’m sure it’s the same for my colleagues here.
Be patient and give us a chance. After all, we are human just like you.