It's nepotism. Given a job that 100% doesn't match the skillset.
Supposed to be constantly engaging the community. Does not. Supposed to be supporting a fun atmosphere. Gets mad when he loses and often abuses staff powers to spawn in things he ought to not be spawning in. If not checked, will do some extremely shady af shit to bring in server income, clearly if anyone remembers the invisible bergen incident. Is non communicative to the community at large, only ever talking to his extremely small circle of people... which is like, the prime failure of his entire job. He's turned huge chunks of the community against him because he doesn't know how to earn respect of others, and has produced frequent situations with his poor judgement.
But you know what? None of this is his fault. I'm not even being sarcastic. He was placed into a position, to be the first person to do the job, without any guidance, training, or coaching and clearly no leadership experience and no customer service experience to boot. That is the fault of whoever just plopped him into that role. Prolly Ryan.
He might have made a really good SECOND community manager, after someone with more maturity and experienced filled out what the job is supposed to be.. but he's just winging it every day and neglecting his responsibilities to the community as community manager. He does the DEV part of the job, does it well, and does it a lot... but his role doesn't mean DEV. It means forward facing face of the server. He won't even talk to most people. He issues formal announcements, but I think almost every active staff on the server has talked to more gangs as a whole than him.. and it's supposed to be reversed.
The smartest way to fix the situation would be to make him a Sr Dev, and Income Manager/CFO or some shit... as the only part of Community manager he concerns himself with is making the server money. Then replace him with someone more mature, with customer service and leadership experience or just someone with a natural skillset that is well liked to do the public facing part of his job. We don't do that though. Because everything is nepotism.
It's a huge funny coincidence how the best person for every job just so happens to be friends with the person above them. And that in turn creates constant situations where whenever they fuck up, it's their friends job to 'discipline' them, which we all know nobody is going to actually do.