As a new deputy, I have to admit, its really difficult to keep everything in line. But I assure you, we're watched over quite closely and have very strict guidelines we must follow. One of those are to not simply walk or run over, shouting a player's name. However, sometimes it slips, everyone makes mistakes, The best thing you can do is continue RPing, even go as far to say "who? I'm Jose Martinez", they should hopefully catch on quickly of their mistake and move forward with the encounter properly. And again, if someone is really outline, try catching it on film, report it in a player report. Heck, even if you don't catch it on film, maybe a screenshot and report them anyways. If someone is reported enough times, even without solid evidence, I'm sure admins will speak with them or watch them closely. Just my opinion