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how does the report system work :o


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if i post 10 reports like i sometimes do how does it get filtered, cause ive noticed sometimes the first report gets looked at and than the last but the ones in between just fades away for a week or so sometimes and othertimes the first and last gets forgotten but the ones in the middle gets handled immediatly.
i do understand you guys dont get paid but still dont understand how the system really works

title should say support system not report :) i fucked that shit up 

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Staff can filter it by date, last reply, etc.

Personal preference is how it’s done.

Some reports just take a while due to stuff out of your control like busy/inactive staff or some specific cases take a while.

Otherwise the best way to get reports done quickly is:

CORRECT PLAYER ID

Timestamps of videos

One report per incident 

No essays but like a sentence or two on the situation.

The name of what rule break you think happened in the report title.

The insurance type of a vehicle if it’s a comp request.

Ticket numbers listed in linked reports AND STILL LINK THE VIDEO OF OTHER RPEORT

There is a few more. Just makes it easier to do and generally you’ll find that the staff like doing well setup tickets a bit faster :P

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