Jeff Chaplin 279 Posted August 17, 2016 Report Share Posted August 17, 2016 Ok so I am trying to help a friend with his PC and I'm totally stuck So here's the issue he started to reset windows 10 in order to get a clean slate Whilst reinstalling Windows it was stuck at 2% and he restarted his computer Now he is getting a black screen on start up We tried to launch it in safe mode but for some reason safe mode will not launch Thinking it was an issue with his graphics card drivers we pulled out the graphics card and used Intel's integrated graphics and got the same black screen He has an Acer motherboard with an Intel I5 2320 @3.00ghz Any help is welcome Quote Link to comment
CheeseGrater 187 Posted August 17, 2016 Report Share Posted August 17, 2016 Are you using a used hard drive on a new motherboard. If so that might be your issue Quote Link to comment
Ham 1027 Posted August 17, 2016 Report Share Posted August 17, 2016 Can you go into bios, or nah? Quote Link to comment
Rogue 376 Posted August 17, 2016 Report Share Posted August 17, 2016 (edited) If possible try reseting the pc by getting to the menu on boot f8 or f2 while starting. Reset pc. Sounds like the installation wad incomplete Edited August 17, 2016 by Rogue Quote Link to comment
Trimorphious 427 Posted August 17, 2016 Report Share Posted August 17, 2016 Look up how to reset the motherboard's CMOS it should reset the installation. If that doesn't work you may well be fucked. http://www.howtogeek.com/131623/how-to-clear-your-computers-cmos-to-reset-bios-settings/ Quote Link to comment
Guest Hadi Mokdad Posted August 17, 2016 Report Share Posted August 17, 2016 @Jeff Chaplin Remove the bios battery and keep the pc off for 15 minutes. then re install the battery.After that you should find the bios plug its a small plastic pin on the board. remove that as well , turn pc on it should reset everything back to normal after that turn off pc and reinstall that pin. Quote Link to comment
Lucki 949 Posted August 17, 2016 Report Share Posted August 17, 2016 Which acer motherboard specifically? Reason I ask is because every mobo has a different button or process for booting into BIOS Quote Link to comment
Moose 316 Posted August 17, 2016 Report Share Posted August 17, 2016 Use a large and powerful magnet to reset the MOBO Quote Link to comment
Jeff Chaplin 279 Posted August 17, 2016 Author Report Share Posted August 17, 2016 We got it almost immediately after posting this Thanks! 3 hours ago, Moose said: Use a large and powerful magnet to reset the MOBO Lol Quote Link to comment
Billeh 802 Posted August 18, 2016 Report Share Posted August 18, 2016 (edited) Have you tried turning off and back on again Edited August 18, 2016 by Billybobjoe Quote Link to comment
GoofyGopher 5 Posted August 20, 2016 Report Share Posted August 20, 2016 Professionally speaking I would highly recommend power-washing you gpu and then putting it in the dryer to... Of course dry! Also if he hasn't( I don't know why he wouldn't have tried this) a clean wash and dry is usually very effective! Quote Link to comment
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