Head on over to http://olympus-entertainment.com/support/ and fill out a compensation request with proper evidence, staff will get to it as soon as possible.
There have been quite a few hackers recently, so it may take awhile, staff is swamped right now.
No, you don't have to record non stop, there are some programs out there that can record the last couple minutes of gameplay; GeForce Experience is a good program to use if you have a nvidia graphics cards, I've also heard plays.tv works fairly well.
Welcome to the server, hope you enjoy your stay. If you have any questions feel free to hop into the olympus TS and join a support channel for instant help. Also, feel free to apply to be a developer so we can use you for slave labor! your developing talents to better the server.
It really makes me laugh that people are denying that csat has extra armor, it's a game mechanic, they're supposed to be used with the CSAT faction's lower quality vests. CSATs are a problem, remove them, plop their skin on another article of clothing and call it a day.
Remove CSAT and add in more cosmetic uniforms.
There's been a noticeable different, but that's bound to happen. You'll have both sides saying it's better or it's worse. It's all perspective, I think the quality has gone down but, in my opinion that's the player base's fault.