It honestly isn’t corrupt. People just don’t realize how many factors apply to their applications. Let’s start with a list:
Recent bans
Recent discipline on factions
Recent tickets (how many/if they are right or wrong)
Forum activity
Forum etiquette
In game activity
In game etiquette
The last thing then generally goes into affect is personal experiences. This would technically be where any biases would apply most - and truth be told, this doesn’t shut down many applicants.
The system isn’t corrupt - it just isn’t always transparent. That is something I will talk with outcast on, but ultimately you guys are the applicants, and you aren’t not entitled to know the how or the why you were denied from support team. Simple as that.