Support members cannot look at ban appeals, that would be admins+. However we could assist you with any in game questions you have or any questions about rules you might have at ts.olympus-entertainment.com.
We don’t help them with the entire run, we just give them some advice and let them know that they can call us if they are getting robbed. It’s to help people with like less than 200 hours learn the server and not get shit by people who roll up 12 deep on a oil run.